PATIENT FAMILY DEVELOPS APP FOR IMPROVED ADHERENCE AND CLINICAL OUTCOMES Teachable moments using Video self-modelling (VSM) ensure progress between allied health sessions
With
Darron Goralsky, CEO & Clinical Director
Melbourne TMJ & Facial Pain Centre
Christopher Peck,
Chief Operating Officer
Taskey www.taskey.io
SEGMENT
Filmed in Melbourne & Sydney | January 2026
More than 10 million Australians regularly invest in allied health services, from physiotherapy and rehabilitation to occupational and speech pathology sessions. However, experts agree that ensuring progress in between sessions is as crucial as the actual appointments. To carry this out, at-home therapy tasks must be practiced in daily life.
Allied health professionals provide expertise, care and coaching – only to see client progress stall due to the lack of performing exercises correctly at home, if at all. This is especially true when working with children with special needs and clients with cognitive challenges, who need demonstrated techniques to sustain any gains from the session.
The lack of follow-through between sessions results in slower gains and deprives the practitioner of the success stories that are the building blocks of a successful business. What can enable momentum is equipping practitioners to capture videos of teachable moments during sessions and offer them as references for at-home tasks via a safe and easy to access platform.
A new platform is helping practitioners turn their unique approach into scalable, personalised client support that can bridge the gap between sessions. Taskey (www.taskey.io) is designed to help professionals capture personalised, multimedia tasks on the spot and create their unique value proposition into a business asset – their own digital resource library.
The platform allows practitioners to capture teachable and meaningful moments within sessions and assign personalised tasks to facilitate individual and group progress. Video clips, images, audio recordings, PDFs, links and instruction guides are assembled as needed into tasks. Patients can set reminders and easily access techniques and notes from sessions, allowing for constant progress and engagement.
The role of digital health through the Taskey app helps creates joint clinical outcomes in ensuing progress between allied health sessions.
Darron Goralsky, a physiotherapist with over 30 years of experience, is the Clinical Director and Founder of Melbourne TMJ and Facial Pain Centre. He leads a multidisciplinary team dedicated to treating jaw pain, facial pain, and headaches. Goralsky has observed a rise in musculoskeletal issues among younger populations, largely due to increased screen time and poor posture, trends that intensified during the COVID-19 pandemic. Emphasising technology integration and patient responsibility, he believes digital health solutions play a crucial role in improving adherence and outcomes for both patients and caregivers.
Source: Taskey media release and adapted from interviews
-
SAHMRI Celebrates 10 Years of Research
SAHMRI represents an exciting and unique statewide concept, bringing together basic and translational research, South Australia’s three universities and the health system. SAHMRI works in collaboration with its partners to provide a clear focal point for health and medical research, including paving the way for new partnerships, innovative research projects and improved health outcomes.
Executive Director, Professor Maria Makrides spoke to Australian Health Journal about 3 achievements in the past 10 years that have had significant impact
International leadership breakthroughs in leukaemia research
Culturally appropriate Indigenous health research and clinical care
Omega 3 fatty acids as a preterm birth prevention -
Continuity of Care under COVID-19
Series 3, Episode 1
Under the COVID-19 pandemic, the Australian Healthcare system has handled the public health crisis by monitoring and responding to challenges in supply chains, testing & tracing of new infections and stock piling of essential equipment.
The public has largely responded by practising social distancing, understanding how hand hygiene can spread contagion and recently installing the COVIDSafe mobile application. Public health messaging has been largely effective and literacy improve, to combat the dangers of misinformation.
To open up access to medical advice during the pandemic, in March the Australian government issued MBS item codes for telehealth consultations, for advanced practice nurses as well as GPs and other specialists.
According to AMA President Dr Tony Bartone, as of mid-May 2020, around 10 million Medicare-funded telehealth services have been provided, either over the phone or via video, a significant majority of which have been provided by GPs and other specialists since the Medicare telehealth items were introduced in March.
However in recent months, the health system has mounting concerns on:
- a reduction in general practice visits for testing, investigation or immunisation
- lower rates of elective procedures resuming since being halted
- reduction in laboratory testing
- reduction in treatments and diagnosis of chronic and acute conditions
- access to, and continuing to take medications
Those with pre-existing conditions have been urged to keep appointments and routine treatments to maintain their health.
Industry has taken action such as the newly formed Continuity of Care Collaboration (CCC). The 15 health organisations forming CCC are an Australian first national communication collaboration of Peak Bodies, Industry and Healthcare Organisations coming together to stress the importance for people to continue monitoring their health and maintaining their regular care.
This Australian Health Journal episode on the continuity of care was produced with commentary from the following health industry associations and organisations: APNA – Australian Primary Health Care Nurses Association, RACGP, Medical Technology Association of Australia (MTAA), West Cessnock Medical Practice, Consumers Health Forum of Australia, Medicines Australia
-
From paediatric nursing to leadership & private hospital general management
With over 20 years of experience in the Australian and international healthcare sectors, Georgia Banks is a dedicated and results-driven health professional with a proven track record in clinical, financial, human resources, and strategic management. Passionate about delivering high-quality patient care, Georgia possesses an authentic leadership style that fosters engagement, collaboration, and continuous improvement.
Currently serving as General Manager at Hobart Private Hospital within Healthscope, Georgia has been instrumental in driving operational excellence, enhancing patient experience, and supporting staff development. Her leadership has played a key role in aligning hospital services with strategic priorities while fostering a culture of accountability and innovation.
