Earlier this month, ARCS Australia held it’s Annual Conference at the International Convention Centre Sydney – ICC Sydney, with the theme of putting patients at the centre of healthcare. Uniquely, the conference included a number of patients who attended, presented or were referenced.
At the conference Anne Dao spoke with a number of health care professionals to get their thoughts on the future of health care and why patient centricity is so important.
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Digital tools help hospitals reduce missed appointments
Nicole Nixon, CEO of Five Faces, says the Brisbane-based digital experience and software platform company is helping hospitals make outpatient and perioperative patient journeys easier for both patients and clinicians.
In an interview with the Australian Health Journal filmed at Australasian Institute of Digital Health (AIDH) recent HIC26 conference in Sydney, Nixon explains how Five Faces’ digital front door platform supports patients from the moment an appointment is created, providing information about appointments, preparation, hospital facilities and wayfinding. Patients can also complete digital forms and receive timely notifications, reminders and resources designed to reduce missed or cancelled appointments.
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Harnessing the skillset and availability of the nation’s Exercise Physiologists and Scientists
Katie Lyndon MBA, BAppSci, ESSAF, FACHSM, CHE, AEP, AES, GAICD, CHIA, is an allied health professional and executive leader with nearly two decades of experience spanning executive leadership, delivery of strategic programs across the health system and clinical care.
As CEO of Exercise & Sports Science Australia (ESSA), Katie brings a unique blend of frontline experience and strategic vision to advance the profession and advocate for evidence-based exercise in preventive health and chronic disease management. Her long-standing commitment to ESSA includes serving as Board Vice President, Policy and Advocacy Manager, Standards Council member and ESSA Fellow.
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Australian Healthcare and Hospitals Association (AHHA) Blueprint Refresh Roundtable
AHHA’s Blueprint Refresh Roundtable brings together AHHA members and other Australian health leaders to evaluate the progress made to date against Healthy people, healthy systems and to tease out key policy issues that need to be addressed in order to implement outcomes-focused, value-based care in Australia.
