Consumer involvement

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Accessibility Co-design and adoption Consumer involvement New Content Patient Experience People in healthcare

Lived experience & human-centred design in healthcare

By Australian Health Journal — 2 days ago

Recognised as one of the Top 100 Women of Influence by The Australian Financial Review, Melanie Tran is a visionary leader whose work lies at the intersection of design, technology, health, disability, and education. With a focus on human-centred design, digital strategy, and service design, she leads transformative initiatives as a Manager in Design, Digital and Data at Nous Group, a global consulting firm. Her work is driven by a deep passion for using creativity and technology to solve complex social challenges.

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Co-design and adoption Consumer involvement Health System New Content Patient Experience

FULL FEATURE Consumers and communities as agents of health care change and improvement

By Australian Health Journal — 6 months ago

Policymakers, health administrators and clinicians must learn and embrace new ways to harness the transformative role consumers, community members and carers can play. Conversely, consumers and communities need support, capability and capacity to engage as equals in policy, research, program and service design. This is necessary if are to be less technocratic and realise the vision where all members of society can live the best life possible.

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Co-design and adoption Consumer involvement Health System New Content Patient Experience

HIGHLIGHTS Consumers and communities as agents of health care change and improvement

By Australian Health Journal — 6 months ago

Policymakers, health administrators and clinicians must learn and embrace new ways to harness the transformative role consumers, community members and carers can play. Conversely, consumers and communities need support, capability and capacity to engage as equals in policy, research, program and service design. This is necessary if are to be less technocratic and realise the vision where all members of society can live the best life possible.

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